At Chitra Solutions, we strive to provide the highest level of service to our clients. In the unlikely event that you are not satisfied with our services or wish to cancel them, we have established a refund policy to ensure that you are fairly compensated.

Refund eligibility

We will issue a refund only if we are unable to provide the agreed-upon service or if we fail to meet our quality standards. We do not provide refunds for services that have already been rendered.

Requesting a refund

To request a refund, please contact us by email at info@chitrawellness.com or by phone at +888-225-3962. Your request must include your name, contact information, and a detailed explanation of the issue. We will review your request and respond to you within 7 business days.

Refund amount

The amount of the refund will depend on the circumstances of the issue. We will provide a full refund if we are unable to provide the agreed-upon service or if we fail to meet our quality standards. If you cancel the service before it has been rendered, we will refund the full amount paid, minus any applicable transaction fees.

Refund method

Refunds will be issued through the original payment method used for the transaction. If you paid by credit card, the refund will be credited back to the same card. If you paid by check, the refund will be issued by check.

Timeframe for refund

We will process refunds within 7 business days of approval. The timeframe for the refund to be credited back to your account will depend on your bank or credit card company.

Amendments

Chitra Solutions reserves the right to amend this refund policy at any time. Any changes to this policy will be posted on our website and will be effective immediately.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.